Convention
Expo Corporation (“CE”) follows these privacy principles both online and
offline in the collection, use, sharing and security of customer information.
The CE :
Ø
Provide you NOTICE of our customer information
practices.
Ø
Give you CHOICES about how your data may be
used for marketing purposes.
Ø
Provide you the
opportunity to UPDATE or CORRECT your personal information.
Ø
Use information SECURITY safeguards.
Ø
Limit the SHARING of your information.
Ø
Commit to COMPLYING with applicable privacy
requirements.
Ø
Provide you with means
to CONTACT US about
privacy-related issues.
We value
the relationship we have with our customers and are committed to responsible
information-handling practices. We take great care in safeguarding your personal
information and in complying with all applicable federal and state privacy laws
and our own internal standards and best practices.
CE
PRIVACY POLICY
The following Privacy Policy describes the information and privacy practices
for CE (the “CE Web site”) and all other locations, occasions or events where
your personal information is collected by, or on behalf of, CE. When you provide
us your personal information, you consent to the information practices
described in this policy.
This Privacy Policy may not apply to Web sites that are accessible through the CE
sites. Our Web site contains links to other sites operated by third parties,
including but not limited to third-party sites that display the CE trademarks.
We encourage you to read the privacy policies of those other sites to learn how
they collect, use, share and secure your information.
To assist you with reading through our Privacy Policy, we have
provided questions and answers below that you may find helpful in understanding
our privacy practices:
Privacy Policy FAQs:
What
information does CE COLLECT from
me?
When
does CE COLLECT information from
me?
How
is my information USED?
What
information is PROVIDED to CE
from others?
Does
CE SHARE my personal information
with others?
Do
I have CHOICES regarding the use
of my information for marketing purposes?
How
does CE SECURE my personal
information?
Do
CE Web sites use COOKIES, OTHER
TECHNOLOGIES or THIRD PARTIES
to collect information about me?
How
can I UPDATE my information?
Does
CE collect information from CHILDREN?
Whom
may I CONTACT if I have
questions or concerns about the privacy or security of my information?
Will
this Privacy Policy CHANGE?
WHAT INFORMATION DOES CE COLLECT
FROM ME?
We may collect personal information such as:
Ø
Your contact
information (name, mailing address, phone number, e-mail address).
Ø
Your billing/shipping
information (credit card number, billing address).
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WHEN DOES CE COLLECT
INFORMATION FROM ME?
While taking advantage of services available from us, we may ask that you
provide personal information. For example, we request personal information when
you:
Ø
Set up an account
online
Ø
Join a loyalty program
Ø
Participate in a
sweepstakes, promotion or survey
Ø
Contact us with a
question or concern
Ø
Participate in other
activities with CE
When submitting
personal information through an online form, we will identify which fields are
required in order to fulfill your request.
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HOW IS MY INFORMATION USED?
We use the information you provide in order to:
Ø
Fulfill requests for
products, services or information
Ø
Administer loyalty
programs
Ø
Provide customer
services
Ø
Administer sweepstakes,
promotions or surveys
Ø
Offer new products and
services
Ø
Improve the
effectiveness of our Web sites, our marketing endeavors and our services and
offers
Ø
Conduct research and
analysis
Ø
Send marketing communications
Ø
Perform other business
activities
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WHAT INFORMATION IS PROVIDED
TO CE FROM OTHERS?
Information From/About Friends or
Family
If you provide us information about others, or if others give us your
information, we will only use that information for the specific reason it was
provided..
Information From Third Parties
CE obtains consumer information from third-party providers in order to improve
the accuracy of our customer database, increase our understanding of our
customers or to identify potential customers.
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DOES CE SHARE MY
PERSONAL INFORMATION WITH OTHERS?
CE does not sell or rent certain of your
personal information, to third parties.
CE does or may sell or rent your name, address, age and e-mail
address(es) to third parties, such as marketing companies.
We may also need to share your personal information with certain third parties
such as our agents, service providers and other representatives acting on our
behalf for limited purposes. For example, we may share personal information
with third parties to perform services on our behalf such as:
Ø
Sending CE marketing
communications
Ø
Maintaining our loyalty
program
Ø
Fulfilling subscription
services
Ø
Conducting research,
analysis or administering surveys
Ø
Sending regular mail
and e-mail on behalf of CE
Ø
Processing credit card and
debit/bankcheck payments
The third parties with
whom we conduct business are only authorized to use your information to perform
the service for which they were hired. As part of our agreement with them, they
are required to follow the privacy guidelines we provide them and to take reasonable
measures to ensure your personal information is secure.
From time to time, we may be required to share personal information in response
to a valid court order, subpoena, government investigation, or as otherwise
required by law. We also reserve the right to report to law enforcement
agencies any activities that we, in good faith, believe to be unlawful. We may
share certain personal information when we believe that such release is
reasonably necessary to protect the rights, property and safety of others and
ourselves. We may also transfer personal information in the event of a
corporate sale, merger, acquisition, dissolution or similar event.
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DO I HAVE CHOICES
REGARDING THE USE OF MY INFORMATION FOR MARKETING PURPOSES?
To opt-out of or opt-in to receiving marketing and other communications from CE,
please take one of the following actions:
1) Follow the directions on a marketing e-mail or direct mail marketing
communication from us. All marketing communications from CE will tell you how
to stop receiving them.
2) Call 866-455-3884 and provide your current contact information.
3) Send an e-mail with your current contact information to:
info@conventionexpo.com
4) Or, send a request with your current contact information to:
CE
Attn: Privacy Manager
648 Trade Center Blvd
Chesterfield, MO 63005
If you send an e-mail or letter request, please be sure to include your Account
Number, full name, address, phone number and e-mail address and indicate
specifically what type of marketing communication(s) (e.g., e-mail, direct mail
and/or phone) you wish to receive or stop receiving. This will ensure we
identify you correctly in our systems and accurately process your request.
CE will take appropriate steps to implement your request to opt-out of or
opt-in to receiving marketing communications. Please note that due to
production, mailing and system timelines, in order to remove you from our
marketing lists, it may take up to:
Ø
10 business days for
e-mails
Ø
30 days for phone calls
Ø
6 weeks for direct mail
Until that change takes
effect, you may still receive marketing communications from us.
Also, please note that even though you may have opted out of receiving
marketing communications, you may still receive business-related communications
such as order confirmations, product recall information, loyalty program
membership status or updates or other organization-related communications.
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HOW DOES CE SECURE
MY PERSONAL INFORMATION?
We have security measures in place and take reasonable precautions to protect
against the loss, misuse and unauthorized access of your personal information
under our control. CE cannot ensure or warrant the security of any information
you transmit to us by e-mail, and you do so at your own risk.
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DOES CE USE COOKIES, OTHER
TECHNOLOGIES OR THIRD PARTIES
TO COLLECT INFORMATION ABOUT ME?
Cookies Technology
A cookie is a small data file that a Web site or e-mail may send to your
browser, which may then be stored on your hard drive. Our Web sites and e-mails
use cookies to create a more personalized experience for visitors to our site.
Cookies simulate a continuous connection — they let us "remember"
information about your preferences and session, and allow you to move within
areas of our Web sites without reintroducing yourself.
CE may use a third party to place cookies on your computer to collect
non-personally identifiable information. Although our cookies may contain a
unique user ID, they do not collect or store any of your personally
identifiable information.
You may choose to set your Web browser to not accept cookies. If your cookies
are disabled, you can still view our site, but you be limited in your
activities while using our site.
Our Web site may also use other technologies to track which pages of our Web
sites our visitors view. This anonymous data helps us understand how visitors
use our Web site.
Third-Party Ad Providers
Our Web sites may use third-party service providers to analyze Web site traffic
on our behalf. They may collect anonymous information about your visits to our
Web site, and your interaction with our ads. They may also use information
about your visits to this and other Web sites to help us understand how
visitors use our Web site.
No personally identifiable information is collected in this process. We may
share anonymous information with this service provider in an aggregate form,
for purposes of analysis and improvement of our site.
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HOW CAN I UPDATE MY
INFORMATION?
CE wants your information and preferences to be accurate and complete. We
provide several different methods for you to update your personal information.
To update your information:
1) Call: 866-455-3884
2) Send a request to:
info@conventionexpo.com
3) Send a request to:
CE, Attn: Customer Care
648 Trade Center Blvd
Chesterfield,
MO 63005
If you send an e-mail or letter request, please be sure to indicate your account
number, current information and the requested changes you would like made.
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DOES CE COLLECT INFORMATION FROM CHILDREN?
We will not knowingly or intentionally collect personal information online from
children under the age of 13. We are committed to protecting the privacy of
children.
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WHOM MAY I CONTACT
IF I HAVE QUESTIONS OR CONCERNS ABOUT THE PRIVACY OR SECURITY OF MY
INFORMATION?
Please contact our Privacy Manager to report any known or suspected privacy or
security breaches or to submit privacy or security-related questions or
complaints. After receiving your inquiry, we will respond within five business
days. You may contact us in the following ways:
1) Call: 866-455-3884
2) Send a request to:
info@conventionexpo.com
3) Send a request to:
CE, Attn: Customer Care
648 Trade Center Blvd
Chesterfield,
MO 63005
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WILL THIS PRIVACY POLICY CHANGE?
Because CE will continue to implement new technologies and improve the services
and features we provide, this policy is subject to change. If there are changes
or additions to this Privacy Policy, we will post those changes here or in
other formats for you to review. If we change our information practices or this
Privacy Policy in such a way that your personal information may be used or
shared in a different manner, we will give you the opportunity to opt-out of
having your information used or shared in that new manner.
Last revision date: June 9, 2006
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